Post-Sale Review & Referral Engine
the problem
Most businesses rely on reviews and referrals, but almost none have a system that asks at the right time. The result is that happy customers stay silent and the business loses organic growth it already earned.
what it does
Watches for job completion, payment confirmation, or appointment checkout, then launches a post-sale sequence that requests a review, tracks the result, and follows up with a referral ask when the timing is strongest.
Designed to handle
Why this matters
The cost of leaving this workflow manual is usually bigger than people think.
These figures come from the sales and marketing automation research behind the consulting offer. They make the business case visible, not abstract.
Buyer behavior
88% use reviews
Reviews directly shape who local buyers trust and choose.
Automation effect
2 to 3x more reviews
Automated asks consistently outperform manual staff requests.
Visibility gain
15 to 22% more impressions
Consistent review response activity can strengthen local search presence.
architecture
Capture
Decisioning
Actions
Operational flow
tech stack
pipeline
Want a version of this system adapted to your business?
The intake keeps the same form, but it carries this project's context into the consulting flow so the conversation starts from the right system instead of from scratch.